Terms of service

These Terms of Service (“Terms”) govern your access to and use of the Sharp Supply website and any purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Business Information

Business Name: Sharp Supply
Email: benjamin@sharpsupply.com.au

2. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use this website and place an order.

By placing an order with Sharp Supply, you confirm that you are at least 18 years of age and legally permitted to purchase and possess the products offered on this website.

Sharp Supply does not sell knives or other age-restricted products to persons under the age of 18. By using this website and completing a purchase, you represent and warrant that all information provided, including your age, identity, and eligibility to purchase restricted products, is accurate, complete, and truthful. You are solely responsible for ensuring that your purchase, possession, and use of any product complies with all applicable local, state, territory, and federal laws and regulations.

If Sharp Supply suffers any loss, damage, liability, penalty, claim, or expense as a result of a purchaser misrepresenting their age, identity, or legal eligibility to purchase our products, we reserve the right to seek compensation, indemnification, or other remedies from the purchaser and/or their parent or legal guardian where permitted by law.

Sharp Supply accepts no liability for any loss, damage, claim, penalty, or consequences arising from a customer’s false, inaccurate, or misleading representation of their age, identity, or legal eligibility to purchase products from this website. To the fullest extent permitted by law, Sharp Supply relies on the information provided by customers during the ordering process and is not responsible for verifying eligibility beyond any measures it elects to implement.

3. Right to Refuse Service

Sharp Supply reserves the right to refuse service to any individual or entity at any time, including but not limited to cases involving:

  • Abusive, threatening, or unreasonable behaviour

  • Suspected fraud, chargebacks, or misuse of products

  • Breach of these Terms or applicable laws

  • A history of excessive returns, disputes, or disruptive conduct

We may cancel an order at our discretion and without prior notice. If payment has been made, a refund will be issued unless the cancellation results from a breach of these Terms.

4. Product Availability & Orders

All orders are subject to acceptance and availability. Sharp Supply reserves the right to:

  • Limit quantities per customer or order

  • Refuse or cancel orders

  • Modify product descriptions, pricing, or availability at any time

Order confirmation emails acknowledge receipt only and do not constitute acceptance. Orders may be cancelled prior to shipment.

5. Pricing & Taxes

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

International customers are responsible for all customs duties, import taxes, and local fees imposed by their jurisdiction.

6. Shipping

Sharp Supply ships domestically and internationally. Delivery timeframes provided at checkout are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Incorrect or incomplete shipping information

  • Customs processing

  • Carrier delays or force majeure events

7. Returns & Refunds

All returns and refunds are governed by our Refund Policy, which forms part of these Terms.

8. Backorders

Certain products may be offered on backorder. These items will be dispatched once stock becomes available. Backorder fulfilment may take up to six (6) months.

9. Intellectual Property

All content on this website—including images, text, videos, logos, and branding—is the property of Sharp Supply or its licensors.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Customer Conduct

You agree not to:

  • Harass, threaten, or abuse staff or other users

  • Interfere with or disrupt website functionality

  • Make false or misleading claims regarding products

Sharp Supply reserves the right to suspend access or refuse service for conduct deemed harmful or inappropriate.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Sharp Supply excludes all warranties, express or implied

  • We are not liable for indirect, incidental, or consequential loss

  • Liability is limited to the repair, replacement, or refund of purchased goods

Nothing in these Terms limits rights provided under Australian Consumer Law or applicable consumer protection legislation.

12. Governing Law

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia.

You agree to submit to the exclusive jurisdiction of the courts of New South Wales.

13. Amendments

Sharp Supply may update these Terms at any time. Changes will take effect once published on this page. Continued use of the website constitutes acceptance of the updated Terms.

14. Privacy

Your use of this website is subject to our Privacy Policy, which outlines how personal information is collected, used, and protected.

15. Contact Information

For enquiries regarding these Terms or your order, contact:
📧 benjamin@sharpsupply.com.au